Terms of service

Last updated: July 27, 2026

These Terms of Service govern your use of www.overstorycoffee.com and purchases from Overstory Coffee. By using this website or placing an order, you agree to these terms.

Online store terms

You may use this website only for lawful purposes. You must not interfere with the security or operation of the site, attempt unauthorized access, transmit malicious code, or use the site to violate the rights of others.

Products and availability

We work to describe and photograph our products accurately, but colors and appearance can vary by screen. Coffee is an agricultural product, and natural variation can occur between harvests and roast batches. Product availability, packaging, tasting notes, and prices may change without notice. We may limit quantities or discontinue products at any time.

Orders

Your order is an offer to purchase. We may accept, decline, or cancel an order, including because of inventory errors, pricing errors, payment concerns, suspected fraud, or shipping limitations. If we cancel an order after payment has been collected, we will issue a refund for the canceled amount.

You agree to provide current, complete, and accurate billing, payment, and shipping information. You are responsible for reviewing your order before submitting it.

Prices and payment

Prices are shown in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges, and discounts are calculated at checkout. Payment is processed by Shopify and the payment providers available at checkout.

Shipping and refunds

Shipping is governed by our Shipping Policy. Returns, replacements, cancellations, and refunds are governed by our Refund Policy.

Third-party services and links

The website may rely on or link to services operated by third parties, including Shopify, payment providers, shipping carriers, and social platforms. Their services are governed by their own terms and policies. We are not responsible for third-party websites or services that we do not control.

Disclaimer

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or secure. Nothing on this website is medical, nutritional, or other professional advice.

Limitation of liability

To the fullest extent permitted by law, Overstory Coffee will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. Our total liability for a claim relating to an order will not exceed the amount you paid for that order. Some jurisdictions do not allow certain limitations, so these limitations apply only to the extent permitted by law.

Intellectual property

The Overstory Coffee name, branding, photographs, illustrations, copy, and other original site content belong to Overstory Coffee or its licensors and may not be reproduced or used without permission, except as allowed by law.

Changes to these terms

We may update these terms from time to time. Changes take effect when posted on this page. Your continued use of the website after an update means you accept the revised terms.

Governing law

These terms are governed by the laws of the State of Oregon and applicable United States federal law, without regard to conflict-of-law principles.

Contact

Questions about these terms can be sent to support@overstorycoffee.com or through our contact page.